Privacy Policy
INTRODUCTION:
We, at New Lending Mortgage, respect your privacy and are committed to protecting it through our compliance with the guidelines from applicable state and federal laws. This policy describes the types of information we may collect from you or that you may provide when you visit our website at www.NewLendingMortgage.com, by phone to our company, our loan officers and staffs, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy applies to all the services offered by New Lending Mortgage and details our obligations and your rights concerning your personal information. This policy describes:
• What information we collect: We may collect various types of information, ranging from personal, identifiable information like your name and contact details to financial information necessary for the mortgage application process.
• How we collect your information: We collect information directly from you when you provide it to us through our website, from contacting us, or indirectly from third parties or publicly available sources.
• How we use your information: We use your information to provide you with our services, comply with legal obligations, improve our website, and deliver customer service.
• How we maintain your information: We take steps to ensure your information is kept accurate and up-to-date.
• How we protect your information: We use appropriate technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
• How we disclose your information: We only share your information as described in this policy or when we have your explicit consent.
Please read this policy carefully to understand our practices regarding your personal information. If you do not agree with our policies and practices, you can elect not to use our website and our services. By accessing or using our website, or any of the services we offer at New Lending Mortgage - you agree to our Privacy Policy. This policy may change from time to time, and your continued use of the website or services after we make changes is deemed to be acceptance of those changes.
INFORMATION WE COLLECT:
PERSONAL INFORMATION:
We collect several types of information from and about users of our website, including information: By which you may be personally identified, such as name, postal address, e-mail address, telephone number, social security numbers, employment information, income, and other financial information necessary to apply for a mortgage or pre-approval (“personal information”). We collect this information directly from you when you provide it to us.
NON-PERSONAL INFORMATION:
We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. This information is typically aggregated and helps us to provide improved services and marketing efforts. It may include information like demographics, website analytics, and other statistical data.
HOW WE USE YOUR INFORMATION:
We use information that we collect about you or that you provide to us, including any personal information:
• To provide you with information, products, or services that you request from us. When you request information, products, or services from us, we use your information to fulfill these requests. This could include processing your mortgage application, answering your queries, or providing you with updates and news.
• To fulfill any other purpose for which you provide it. If you provide us with personal information for a specific purpose, we may use that information for that purpose. We will not use any personal information you provided to us for any other purposes without your consent.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. This could include processing payments, collecting and recovering money owed to us, and notifying you about changes to our terms or privacy policy.
• To notify you about changes to our website or any products or services we offer or provide though it. We may use your information to notify you about changes to our website or any products or services we offer or provide though it. This could include sending you notifications about updates to our services, changes in our terms and conditions, or updates to our Privacy Policy.
DISCLOSURE OF YOUR INFORMATION:
WITH YOUR CONSENT:
We may disclose personal information about you to third parties with your consent. Consent is a key component of data protection laws. We obtain your consent in various ways:
• In Writing: We may obtain your written consent for the disclosure of certain types of personal information.
• Online: When you use our services or access our website, we may provide “click-through” agreements which detail the information we will share, to whom, and for what purpose. By clicking “agree”, you give your consent to the disclosure of this information.
• Oral Consent: In some instances, we may obtain your consent orally, such as during a customer service interaction.
• Other Ways: We may also obtain your consent in other ways that are in accordance with legal requirements.
FOR EXTERNAL PROCESSING:
We may provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. This could include third-party service providers who provide services such as data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services.
When we share your personal information with external parties, we ensure that these parties are contractually obligated to keep your information confidential and secure, and they are only permitted to use the information in accordance with our instructions and for the specific purposes that we dictate.
Please note that we will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
DATA SECURITY:
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the safety and security of your information also depends on you. Here’s how:
YOUR ROLE IN PROTECTING YOUR INFORMATION:
While we strive to protect your personal information, we need your help. Here are some measures you can take:
• Keep your account details private: Don’t share your account details, such as username and password, with anyone. If you do share, the person may gain access to your account and your personal information.
• Use strong passwords: A strong password is an important protection to help you have safer online transactions. We recommend you to create a unique password for your account.
• Beware of suspicious emails and websites: Avoid clicking on links from suspicious emails and visiting unsecured websites as they may contain malware that can compromise your personal information.
• Log out after use: If you’re using a public computer, always log out from your account after you’re done.
OUR COMMITMENT TO SECURITY:
We use a variety of security measures, including encryption and authentication tools, to help protect your information. We use secure servers to provide you a portal to submit, access and review information and documents. Please note that email and text messaging is not encrypted and is not considered a secure means of transmitting personal and sensitive information. New Lending Mortgage will NEVER ask for sensitive information over email or text messaging.
CUSTOMER TESTIMONIALS AND REVIEWS:
YOUR FEEDBACK
At New Lending Mortgage, we greatly value your feedback and appreciate you taking the time to share your experiences with our company, products, and services. Your testimonials, staff and services reviews, not only help us improve our offerings but also assist other customers in making informed decisions.
SUBMISSION OF REVIEWS AND PHOTOS
When you submit reviews or photos to us, you hereby grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, display, and distribute them in any and all media for any purpose. This includes, but is not limited to, promotional materials, our website, email newsletters, social media platforms, and other marketing communications.
USE OF YOUR REVIEWS AND PHOTOS
We believe that your reviews and photos can provide valuable insights and help other customers understand the quality and use of our products better. Therefore, we may use your reviews and photos in various ways to promote our products and services.
PRIVACY AND ANONYMITY
When we use your reviews and photos, we may disclose your first name and the initial of your last name, and/or the city and state in which we provided you with our services. However, we will not disclose any other personally identifiable information without your explicit consent. We understand that privacy is important and we strive to respect the privacy of all our customers. If you do not wish to have your name displayed with your review or photo, you may submit them anonymously. We will respect your wishes and ensure your reviews and photos are posted without any personally identifiable information.Please note that by submitting your testimonials, reviews, and photos, you agree to the terms outlined in this section. If you have any questions or concerns, please do not hesitate to contact us.
CHANGES TO OUR PRIVACY POLICY:
POLICY UPDATES:
We reserve the right to update or change our Privacy Policy at any time. Any changes we make to our privacy policy in the future will be posted on this page. We encourage you to periodically review this page for the latest information on our privacy practices.
NOTIFICATION OF CHANGES:
If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.
YOUR CONTINUAL USE OF OUR SERVICES:
Your continued use of our services after we make changes is deemed to be acceptance of those changes. If you do not agree to the changes, you must stop using our services. In some cases, we may request your explicit consent to the changes.
Please note that this policy may change from time to time, and your continued use of the website after we make changes is deemed to be acceptance of those changes. Please check the policy periodically for updates.
CONTACT INFORMATION:
To ask questions or comment about this privacy policy and our privacy practices, please contact us.
NEW LENDING MORTGAGE, LLC
NMLS #2493803 | GRMA #2493803
2245 Wisteria Drive, Ste. 307 | Snellville, GA 30078
P: (678) 770-4940 | P: (770) 882-9005
E: Info@Newlendingmortgage.com